Lesson

Build communication channels across all regions, not just capital cities

Primary victims of conflict and insecurity in post-conflict and fragile states are often located far away from capital cities – where decision-making and consultation processes are centralised – and their voices are too often overlooked. There was an appetite amongst both Civil Society Organisations and uniformed personnel to take part in joint focus group discussions, and there was a constructive dialogue around improving communication between civil society and defense and security forces at the local level