Lesson
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The project did have an impact for some participants and participating CSOs. But the lack of adequate data on project results makes it difficult to identify or to assess the extent of results. The baseline survey had many gaps and was also not repeated at the end of the project, making it impossible to measure change. Indicators needed to be more focused on achievement of the intended outcomes of increased civic awareness and collective voice for equitable services and any policy changes resulting from the increased demand.