Civic Involvement for Transparency and Accountability in Kosovo

The short-term impact of the project in enhancing transparency and accountability in local governance was positive with the project demonstrating most effectively the potential contribution of civil society in enhancing democratic practice at local level. It is also apparent that without sustained financial and technical support and continuing monitoring the gains will not be sustained.

The initial project idea was for the grantee to replicate its earlier experience in monitoring the national legislature in Kosovo at the level of the municipal assembly. However, following a request to the grantee from UNDEF to make adjustments to the project plan, its focus switched from managing a team of locally-recruited consultants to preparing selected CSOs to monitor the work of municipal assemblies and of the work of municipal government, more generally.

The methodology for monitoring was adopted consistently by all partners. The approach to monitoring was well structured in setting out what to do and how to do it. The grantee also provided templates for recording information and reporting. In the course of the project, in addition to drafting monthly reports, all CSO monitors produced three reports on municipal governance performance.

The grantee’s knowledge of social and political realities in all regions of Kosovo and in all ethnic communities enabled it to be thorough in its risk analysis. The primary risk identified was that of non-cooperation by the municipal assemblies and municipal government administration. Risks were well-identified, and risk mitigation strategies effective.

The emphasis on advocacy built on the experience participants had gained in monitoring, reporting and community engagement. It focused on enabling the CSOs to identify the most pressing issues, to conduct further research, and to identify practical options through which the problem might be addressed. Policy briefs were produced to a set format, and these formed the basis for an advocacy process, during which the CSOs were often accompanied by the grantee in key meetings.

Participating CSOs were given training and reference materials to enable them to engage in hands-on processes including monitoring of the proceedings of the municipal assemblies and the decision-making of the municipal executive. The training also enabled them to draft monitoring reports, facilitate community participation and assess priority issues in local communities as well as to develop policy analysis, prepare policy briefs and engage in advocacy. The training was highly effective in all three cases, and was followed up by continuing coaching and accompaniment at key points in the process by the grantee project team.

Community engagement was the area where the project had the greatest short-term impact. Most municipal assembly Heads, mayors and senior local government officials, had little or no previous exposure to meetings where they interacted with local community members on their concerns and priorities. The project introduced community consultations and more elaborate Town Hall meetings. This innovation was quite successful it persuaded municipal leaders of the value of citizen engagement. It also led to concrete results when issues raised by the community were included in municipal budgeting.