Create trust with the government

Project: Civic Involvement for Transparency and Accountability in Kosovo
Evaluation Date: August 2015
Report: [report link]
Lesson Learned:

Community engagement was the area where the project had the greatest short-term impact. Most municipal assembly Heads, mayors and senior local government officials, had little or no previous exposure to meetings where they interacted with local community members on their concerns and priorities. The project introduced community consultations and more elaborate Town Hall meetings. This innovation was quite successful it persuaded municipal leaders of the value of citizen engagement. It also led to concrete results when issues raised by the community were included in municipal budgeting.

Theme: Rule of law