Project: Bytes Without Borders in Morocco
Evaluation Date: September 2018
Report: [report link]
Lesson Learned:

The capacity-building process is a marathon, not a sprint. It must involve regular coaching of trainees and performance monitoring in order to ensure sustainability. In order for capacity-building activities to achieve their intended results, one must ensure the activities are inclusive to all, including the vulnerable and illiterate. The use of audio-visual approaches in social media has proved to reach a larger number of people than the ‘class-format’ approach.

Theme: Media
Project: Citizen Journalists for Free and Fair Elections in Georgia
Evaluation Date: April 2014
Report: [report link]
Lesson Learned:

The grantee relied heavily on personal contacts to recruit participants, including journalists from the Charter of Ethical Journalists which the grantee had created under an earlier EU project. This was efficient since these people were known to be independent and helped maintain the perception of impartiality. At the same time, this limited the reach of the project to people who were already civically active. There were no links apparent between this effort and other more substantial efforts for citizen journalism, election reporting or observation. The reach of the project could have been extended through better use of social networks beyond the staff’s Facebook pages, and the use of participating media organizations to promote citizen reporting, the website and project purpose.

Theme: Media
Project: Civil society advocating for quality education & healthcare in Mexico
Evaluation Date: February 2012
Report: [report link]
Lesson Learned:

The project did not take advantage of the internet or social media to develop a common platform for the project to connect the state networks and draw in supporters from other locations and sectors on project issues and action. Although many of the beneficiaries may not have had access to the internet, most of the participating CSOs did, as did local officials, and leveraging information technology would have been a programmatic and cost-effective way to deepen participation.

Theme: Tools for knowledge