Project

Development Pacts: An accountability tool in the hands of local communities in Kyrgyzstan

Grantee: Transparency International Kyrgyzstan

The project motivated both the local population and local government in Kyrgyzstan to jointly assess community needs and to jointly prioritize actions addressing the most pressing concerns within the limits of available resources. The approach of putting a monitoring system in place was implemented by Voluntary Citizen Committees (VCCs), as well as by local authorities. Having generated 16 project-driven and 37 beneficiary-driven Development Pacts (DP), of which most have already produced tangible results, the grantee significantly contributed to an improved responsiveness of local authorities in Kyrgyzstan to citizens’ concerns.

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Lessons from Project

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Despite clearly specified indicators in the results framework the grantee lacked pertinent data demonstrating the extent to which women and vulnerable groups in Kyrgyzstan have been given specific opportunity to negotiate their demands and exercise their rights.

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The service monitoring arrangements secured on-the-spot verification of the actual implementation of commitments made under the Development Pacts, including the compliant use of allocated funds. Most project beneficiaries expressed their high satisfaction with this monitoring process, and described it as inclusive, as it involved all members of the local community in the verification of completeness and quality of services.

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Another reason for the smooth introduction of the new process was the clear and easy-to-use Development Pact (DP) template structure, which comprised of: introduction (topic and monitoring committee purpose agreed upon), definition of the DP priority, description of the issue and how to address it, identification of partners involved (including their inputs) in implementing the DP, clarification of financing (including in-kind contribution), purpose of monitoring, activity plan and deadline for DP completion (including target indicators and schedule for monitoring purposes).

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Beneficiaries explained their motivation to continue applying the Development Pact process with the simplicity of the methodology used to identify and prioritize local issues, which basically established the problem, its frequency and the ability to solve the issue. Each aspect was weighed in points (on a scale from 0 to 10), and a comparison of an issue’s total score served to rank / prioritize the different identified local issues.

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By being more aware of the responsibilities of local government in Kyrgyzstan individuals involved in the project engage actively to identify the most pressing local service needs. Reducing the gap between demand for and supply of public services has increased the public’s satisfaction with local service delivery

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